Privacy Policy.
How CityLinks Network handles information shared with us.
Last updated: 4 November 2026
1. Introduction
CityLinks Network, previously identified as CityLinks Communication, respects your privacy. This policy explains how we may collect, use, store and protect personal information when you visit our website or contact us about our services.
2. Information we may collect
Depending on your interaction with us, information may include your name, phone number, email address, service address, selected package, account or service details, and the contents of enquiries you send to us.
3. How we use information
We use information to respond to enquiries, assess service availability, process service requests, provide customer support, manage subscriptions and billing, maintain network operations, improve our services and meet applicable legal requirements.
4. Sharing and disclosure
We do not sell customer personal information. Information may be shared with authorized service providers where necessary to operate our services, or disclosed where required by law or a lawful request from a competent authority.
5. Data security and retention
We take reasonable administrative and technical steps to protect information against unauthorized access, loss or misuse. Information is retained only for as long as reasonably required for service, operational, dispute-resolution and legal purposes.
6. Cookies and website data
This website may use essential technical data and limited cookies to support website functionality. If analytics or additional tracking tools are introduced, this policy should be updated to explain their use.
7. Your choices and requests
You may contact us to request access to or correction of information you have provided, subject to identity verification and applicable law. Some records may need to be retained to meet legal or operational obligations.
8. Policy updates
We may update this policy when our services or legal requirements change. The latest version will be published on this page.
9. Contact
For privacy-related questions, contact support@citylinksnetwork.com or call 0315-7304166.